Product Description: Who Knew ITIL Certification E-Learning This Quick and Easy Could Make You Look This Good.

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

On-demand eLearning: Don't pay over $ 3,000.00 for a 5 day class room based course - you're out of touch with your work for 5 days and including the course fee: the costs are insurmountable - take the online learning option instead and study at your own pace. Trainer Facilitated - on average 5 hours per course and One on One Support - you don't get that in class!

Course Description:

This course uses an engaging, interactive and flexible online approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam: the APMG/EXIN Practitioner Level Certificate Agree and Define (IPAD).

Successful implementation of Financial and Service Level Management ensures the timely delivery of agreed IT services and the cost-effective management of IT assets and resources.

In this course, you learn how to plan, implement and optimize the Financial and Service Level Management processes. Through extensive workshops, you gain the skills necessary to take the ITIL Practitioner Agree and Define Certification Exam.

You'll learn how to:

* Prepare for and take the ITIL Practitioner Agree and Define (IPAD) Certification Exam

* Plan key activities for the Financial and Service Level Management processes

* Define the monitoring and reporting requirements of key performance indicators and achievements

* Organize the relationships between the Agree and Define processes

* Propose continuous improvements for the Agree and Define processes

* Optimize the Agree and Define processes

Delivery:

The program combines short presentations supported by accredited trainer audio. There are also quizzes and exercises (marking scheme provided) to ensure learners are testing their knowledge and competency to enhance understanding of key concepts. Revision questions and a mock examination help to prepare for the multiple-choice APMG/EXIN examination.

This program is an eLearning Program, your access details to the elearning course are in the book.

Program Materials:

* Access to presentation with trainer audio

* The Art of Service Agree and Define Book

* Exercises + Answers

* Mock Exam questions

The Foundation Certificate in IT Service Management is required to take the IPAD Certification Exam at the end of this course.